We realized that people where the whole aspect of our business. Herb Kelleher of Southwest had a strange saying: I don’t care about my shareholders, I only worry about my employees. Because if my employees are taken care of, my customers will be taken care of, and then my shareholders will be taken care of.
Please visit the Stanford Technology Venture Program’s Educator’s Corner for more clips.
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Aaahhh, Herb Kelleher, one of my favorite role models, I would love to meet him one day soon! Tom Peters actually profiles Southwestern in one of his videos–i think it was “In Search of Excellence” where he also profiled the young Steve Jobs who was 28 years old at the time, when Apple was a very small company.
Thanks MP!
Yeah, Herb Rocks! I saw a video of him before and it was quite inspirational. Thanks