Go to any restaurant in the world and randomly choose any dish off of the menu and ask the waiter if it’s a good meal. 99% of the time – no matter what you pick – you are going to hear something like: “That’s a wonderful choice. It’s excellent!”
Go ahead and ask how the dog shit with tartar sauce is and she’ll say: “Wonderful!”
Do you want to know what I say to that? I say bullshit. It doesn’t matter what dinner you choose; you can throw a dart at the menu and pick a meal and you’ll get the same old, memorized, half-assed response every…single…time…
So what’s the lesson here? The lesson is to be open, honest, and upfront with all of the services that your business offers. You may have a wide variety of services that meet different needs for different clients.
Don’t be a fool by letting your customers think that any one of your service will meet their needs just because they happen to ask you about that particular service first.
In other words, if they are interested in a particular services that is $50.00 per month and “they” think that it can work for their business but you know that the $9.99 per month service will work just fine for what they need, then don’t keep them in the dark.
Be an honest entrepreneur and sell them the cheaper service that works best for them, not the more expensive services just to make an extra few bucks while cheating the customer – nobody wins.
Read some related articles:
- Chicken-Less Soup for the Entrepreneurial Flu Is it just me, or does every season feel like cold season? My mother owns a day-care and tells me “there’s a bug goin’ around”...
- That One May Smile, and Smile, and be a Villain All banana republic jokes aside, Honduras’ government is not really all that different from the USAs. The politicians go by their first names because too...
- Examples of Great Companies: Role Models What are examples of other companies that are good examples with strong customer service, organizational culture and business models?...
- Taking Care of Business When celebrating my first birthday in New York last weekend I was happy to receive the wonderful hospitality of the city of New York; free...
true to some degree.
but selling is to some extent, being a master bs’er
the dog shit w/ tarter sauce is “wonderful”…lol, let’s hope not the waiter says that.
But that’d be Hella funny if the waiter is so robotic that he naturally says ‘wonderful’ to every dish – w/o realizing it what you just said
Yeah, I’d be lying if I said there wasn’t a degree of deception when selling and running a business — that’s just a part of the game and we should all know that. But there are lines, ya know.
HAHA…. Dog shit.. yeah, imagine that. LOL, I’m telling you, the waiter will say “everything” is wonderful — anything!